Disabled refuge online shop from PAS sound
EVC - Emergency voice communication by PAS sound engineering ltd

Disabled refuge systems are designed for use in buildings that contain refuge areas. This type of intercom system allows emergency services to be in constant contact with the people in the refuge areas who seek assistance. The Disability Discrimination Act made it the responsibility of all companies, nationwide, to ensure that access to buildings and services is available to everyone - there must be no discrimination...


Disabled refuge systems, intercom systems for disabled refuge areas, evacuation communication and disabled toilet call alarms


With access provided for all, provision must be made for safe evacuation in the event of an emergency. In some circumstances, those with physical impairments can be assisted by others - but in many situations this is not suitable or safe.

A solution comes in the form of temporary areas of safety - 'refuge areas'. The person in need of assistance is helped to the closest refuge area and awaits safe evacuation. Refuge areas must meet certain criteria, these are covered in BS9999:2008. As well as describing suitable areas for refuge and the type of construction, the Standard specifies the need for two way communication.


An EVC (emergency voice communication) or Disabled Refuge System allows firefighters and others to communicate with one another during emergency situations. The system also allows communication with disabled persons.It is a "system that allows voice communication in either direction between a central control point and a number of other points throughout a building or building complex, particularly under the direction of management of firefighters." (BS5839-9:2003 3.3).


We design, supply, distribute, sell, install and commission Disabled Refuge, Emergency Telephone, Disabled Toilet Alarm systems to end users and the fire, security, and electrical contracting trades.


Find out more information on Emergency Voice and Disabled Refuge Systems and equipment on some of the many informative pages on this website.


We distribute, sell, install and maintain.




Choosing a System

Choosing a disabled refuge system

Which System is best for your? Our short guide highlights the main differences between the two systems here.


The Care2 disabled refuge system

The CARE2 system is a latest development – stylish, versatile and easy to use. Find out more here.


The Omnicare disabled refuge system

OmniCare is an addressable voice communication system. Find out more here.


The Callcare disabled refuge system

CallCare enables a member of the general public, a member of staff or a patient to call for assistance by a simple button press or pull cord. Find out more here.

PDF Downloads

Download all CARE2, Omnicare and CallCare Datasheets here.

Contact Us

Any questions or enquiries? Get in touch here.